AI Assistant Terms of Use

Terms for using our AI chat feature and understanding its limitations.

Updated May 5, 2026 Version 1.0

These AI Assistant Terms of Use govern your use of the AI chat feature on Spencer's Website. By using the AI Assistant, you agree to these terms.

1. Overview

The AI Assistant is an automated chat feature powered by Groq's language models. It provides conversational assistance, answers questions, and helps with various tasks. This policy explains how the AI works, what data it collects, and the limitations of its capabilities.

2. What is the AI Assistant?

2.1 Technology

Our AI Assistant is powered by Groq's large language models (LLMs). These are machine learning models trained on vast amounts of text data to generate human-like responses.

2.2 Availability

  • Community accounts: Limited access (if available)
  • Paid accounts: Full access to AI Assistant
  • Usage limits: May apply based on subscription tier

2.3 Purpose

The AI Assistant is designed to:

  • Answer questions about the website and its features
  • Provide general information and assistance
  • Help with troubleshooting
  • Engage in casual conversation

3. Data Collection

3.1 What We Collect

When you use the AI Assistant, we collect:

  • Your conversation messages (prompts and responses)
  • Timestamp of each message
  • Your user ID (if logged in)

3.2 How We Use This Data

  • To generate AI responses
  • To improve AI performance and safety
  • To detect abuse and violations
  • To comply with legal obligations

3.3 Data Retention

  • Conversation logs: Retained for 90 days, then auto-deleted
  • You can delete: Individual conversations or entire history at any time
  • You can export: Your chat history for your records

See our Privacy Policy for more details on AI data controls.

3.4 Third-Party Processing

Your messages are processed by Groq's AI service. Groq may process your messages to provide the AI service. See Groq's Privacy Policy for their data practices.

4. AI Limitations

4.1 Accuracy

The AI Assistant may:

  • Provide incorrect or inaccurate information
  • Make mistakes or misunderstand your request
  • Generate plausible-sounding but false information (hallucinations)
Important: Do not rely on AI responses for critical decisions, medical advice, legal advice, or financial advice.

4.2 Knowledge Cutoff

The AI's knowledge is based on its training data and may not include:

  • Recent events or information
  • Real-time data
  • Website-specific information not in its training

4.3 No Professional Advice

The AI Assistant is not a substitute for professional advice in any field, including:

  • Medical or health advice
  • Legal or financial advice
  • Mental health counseling
  • Technical support for critical systems

5. Your Responsibilities

5.1 Appropriate Use

You agree to use the AI Assistant responsibly by:

  • Not providing sensitive personal information (SSN, passwords, financial details)
  • Not attempting to trick the AI into violating its guidelines
  • Not using the AI to generate harmful content
  • Not misrepresenting AI-generated content as human-written

5.2 Verification

You are responsible for:

  • Verifying any factual information provided by the AI
  • Using your own judgment before acting on AI suggestions
  • Seeking professional advice for important matters

6. Prohibited Uses

You may not use the AI Assistant to:

  • Generate illegal content or facilitate illegal activities
  • Create harassment, hate speech, or discriminatory content
  • Produce sexually explicit or NSFW content
  • Attempt to bypass security measures or exploit vulnerabilities
  • Generate spam, scams, or fraudulent content
  • Violate any applicable laws or regulations

Violations may result in AI access revocation and account penalties per our Community Standards.

7. Content Policy

7.1 AI-Generated Content

  • You own the content of your conversations
  • AI-generated responses are provided for your use
  • We do not claim ownership of AI responses

7.2 Moderation

We may monitor AI conversations for:

  • Safety and compliance
  • Abuse detection
  • Service improvement

Violations of this policy may result in conversation deletion or account action.

8. Contact

For questions about the AI Assistant or to report issues, contact us:

Email: support@thespencerwebsite.com