This Age Verification Policy explains how we verify user age and obtain parental consent for minors, in compliance with COPPA, the EU General Data Protection Regulation (GDPR), and the UK Age Appropriate Design Code.
1. Overview
Spencer's Website is not directed to children under 13. We implement age verification and parental consent processes to comply with the Children's Online Privacy Protection Act (COPPA) and similar regulations worldwide.
2. Age Requirements
2.1 Minimum Age
- Minimum age: 13 years old
- Users under 13: Cannot create an account
- Users 13-17: Require parental consent for certain features
- Users 18+: Full access with no restrictions
2.2 Restricted Features for Minors (13-17)
Users aged 13-17 require parental consent for:
- Accessing paid features (AI Assistant, custom backgrounds, full game library)
- Providing additional personal information beyond username and email
- Participating in certain community features
3. Verification Methods
3.1 Self-Declaration
During registration, users must:
- Confirm they are at least 13 years old
- Provide their date of birth
- Agree to our Terms of Service and Privacy Policy
3.2 Parental Consent Methods
For users aged 13-17, we offer multiple verification methods:
- Stripe PaymentIntent ($1.00): Industry-standard parental consent verification method, automatically refunded within 3-5 business days
- Email verification code: 6-digit code sent to parent's email (for families without payment methods)
- Parental consent form upload: Signed consent form (PDF or image) for manual verification
4. Parental or Guardian Consent
4.1 When Consent is Required
Parental or guardian consent is required when a minor aged 13-17 attempts to:
- Access paid features
- Provide additional personal information
- Upgrade from community to paid account
4.2 Consent Process
- Minor provides parent's email address
- System generates unique consent token and emails parent
- Parent reviews data-collection practices and our policies
- Parent verifies identity via one of the approved methods
- Consent is recorded with verification code hash, payment intent ID (if applicable), and timestamp
- Minor's account is unlocked for the approved activities
4.3 Consent Record Retention
We retain consent records (verification hash, payment intent ID, timestamp) for 3 years after the minor reaches age 18, in line with our legal record-keeping practices.
5. Parental Rights
5.1 Right to Review
Parents and legal guardians have the right to:
- Review the personal information we have collected from their child
- Request deletion of their child's data
- Refuse to consent to further data collection
- Revoke previously given consent
5.2 How to Exercise Rights
- Send an email to support@thespencerwebsite.com
- Subject line: "Parental Rights Request"
- Include your child's username and your relationship
- Provide proof of guardianship if requested
5.3 Response Time
We will respond to parental requests within 30 days.
6. Data Collection from Minors
6.1 What We Collect
From minors (13-17), we collect:
- Username
- Email address (for account and parental contact)
- Date of birth
- Account settings and preferences
- Usage data (page views, sessions)
6.2 What We Don't Collect
We do not collect from minors:
- Real-time location data
- Biometric data beyond device fingerprinting
- Additional personal information without parental consent
6.3 Data Deletion
If we learn we have collected data from a child under 13 without verified parental consent, we will promptly delete it.
7. Safety Features for Minors
7.1 Default Privacy Settings
Minors have default privacy settings that:
- Limit profile visibility
- Restrict communication features
- Disable certain advanced features
7.2 Content Filtering
We implement content filtering to:
- Block inappropriate content
- Filter harmful language
- Prevent exposure to mature content
7.3 Parental Controls
Parents can:
- Review their child's activity
- Request account deletion
- Revoke consent for data collection
8. Contact
For questions about age verification or to exercise parental rights, contact us:
Email: support@thespencerwebsite.com
Subject line: "Age Verification Inquiry"